Shipping & Packaging
Shipping and Packaging
How your cards are packed
- Every raw card goes in a penny sleeve and a toploader, sealed in a team bag.
- Toploaders are packed in a rigid or bubble-lined mailer so they can't bend in the post.
- Graded slabs are bubble-wrapped and boxed.
- Sealed product ships in a box with padding.
Delivery
- Orders are dispatched within two working days, usually next day.
- Sent by Royal Mail. Postage is calculated at checkout by weight and service.
- Higher-value orders are sent tracked and signed for.
- UK delivery as standard. For international orders, email us before you buy and we'll quote.
Free collection
Choose collection at checkout and pick up from the shop in the Co-op Department Store, Clydebank, Monday to Saturday 9am to 5pm.
If something isn't right
If a card arrives damaged or isn't as described, email hello@pauljamescards.co.uk with a photo within 14 days and we'll sort a replacement or refund. See our refund policy for the full terms.